Team and Editorial Policy
Content is written from service experience. Delivery is handled by PM and technical roles together.
MoonCloud content is based on practical service experience, official documentation, customer questions and implementation constraints. We avoid turning unverified features into guarantees.
Roles
Common project roles
PMProject and requirement owner
Scope, timeline, communication records, acceptance criteria and support responsibilities.
ARCHITECTCloud and system architecture
AWS, Google Cloud, Cloudflare, servers, APIs, permissions, redundancy and monitoring.
AI WORKFLOWAI assistant workflow design
Prompt rules, knowledge bases, forms, CRM, LINE, webhooks and human review paths.
BILLINGBilling and procurement support
AI tools, cloud accounts, TWD payment, invoices, usage and department cost allocation.
DOCSDocumentation and handover
Scope, settings, operations, limitations, risks and future adjustment paths.
CAREMaintenance and adjustment
Troubleshooting, usage checks, permission updates, documentation and optimization.